Terms of service

Welcome to Sorrell Fashion. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

2. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or using the website under supervision
  • You will provide accurate and complete information
  • You will not use this website for any illegal or unauthorized purpose

3. Orders & Acceptance

  • All orders are subject to confirmation and availability
  • We reserve the right to cancel or refuse any order at our discretion
  • Prices and product availability may change without prior notice

4. Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees)
  • We offer Cash on Delivery (COD) and/or other available payment methods
  • Full payment must be made before order processing (if prepaid option is selected)

5. Shipping & Delivery

  • Orders are processed within 1–3 working days
  • Delivery timelines may vary depending on your location
  • We are not responsible for delays caused by courier services or unforeseen circumstances

6. Returns & Refunds

  • Returns and refunds are handled according to our Return & Refund Policy
  • Customers are advised to read the policy before placing an order

7. Intellectual Property

All website content including images, logos, and designs are the property of Sorrell Fashion. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Sorrell Fashion shall not be held liable for:

  • Any indirect or incidental damages
  • Losses resulting from misuse of products
  • Delays or failures beyond our control

9. Privacy Policy

Your personal information is handled with care and is only used for:

  • Order processing
  • Customer support

We do not sell or share your data with third parties without your consent.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website means you accept any changes.

11. Governing Law

These Terms shall be governed by the laws of Pakistan, and any disputes shall fall under the jurisdiction of courts in Islamabad.

12. Contact Information

For any questions regarding these Terms:

📞 Phone / WhatsApp: +92-306-0052902
📧 Email: thesorrell2025@gmail.com
📍 Location: Islamabad, Pakistan